Withdraw online: you can also withdraw from your contract directly in your customer account. Open your orders, select the order and use the withdrawal / cancel or return option. You will be asked to confirm your name and order reference, and we will send you an automatic confirmation by e-mail.
Alternatively, you may use the model form below. Its use is not mandatory. Please complete and return it to us by e-mail or post.
To:
Tokiol (CARTON e.U., Inhaber Noriyuki Ito)
Arsenal Objekt 3, Top 64
1030 Vienna, Austria
contact@tokiol.io
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
__________________________________________
Ordered on (*) / received on (*): ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Signature of consumer(s) (only if this form is notified on paper): ______________________
Date: ______________________
(*) Delete as appropriate.
Details of the right of withdrawal, its exceptions and the return procedure are set out in our Right of Withdrawal and Returns.